14 November 2025 Friday
“After-Sales Service Contents” Seminar
The Department of Public Relations and Publicity will host a seminar titled “After-Sales Service Contents” on November 17, 2025, between 12:00 and 13:00 at K Block Firnas Auditorium.
The seminar will be delivered by Özkan Kuru, Business Development and Sales Manager with 18 years of industry experience, and a third-year student in our department. The session will cover the importance of after-sales processes for businesses, practices that enhance customer satisfaction, customer relationship management, and the sustainability of service quality, supported by real-world examples.
All students and interested participants are invited.
